Property management in South Crete

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About us

Property Management Pelagia Papamathakis

CH Property Management is a newly registered company based in South Crete.

We have seen the area grow and develop in recent years and see the need for a service that provides the peace of mind knowing that your property is safe, well-managed, and kept meticulously clean and repaired while you are absent so that when you come to Crete you can enjoy your leisure time.

We believe it is important for you to enjoy your Investment Property as a second home, and also as a source of additional income from lucrative holiday rentals. By letting CH Property Management take the strain with our locally based management company, we can provide you with peace of mind and also a point of contact for holiday guests staying at your property.

We have a dedicated maintenance team but for qualified contractors we will always endeavour to source the most reputable and cost effective tradesmen and contact you prior to repair work. We will always keep you up-to-date with regards to the state of your property and of any major work being carried out by sending you up-to-date photos, copies of quotes and invoices etc.

South Crete

Professional holiday property management

Creta Houses Property Management knows that having professional holiday property management means you get the peace of mind knowing that your property is safe, well-managed, and kept meticulously clean and repaired. We can take care of your holiday home maintenance you can relax and enjoy your time in Crete.
Experience

High level of prompt service

We’ll always do our best to make sure you receive the highest level of prompt service and courteous customer care, whether you’re visiting your holiday home, living in or staying in one of our rental properties, or buying or selling a property through us.

We pride ourselves on traditional values of personal service. We also offer help and advice on owning a property in Crete.

Our Service

Let your house make money with effective Property Management and Rental Service

Our Property Maintenance services will ensure your gardens and pools are kept immaculate. We can also manage any home decorating for you - from internal to external repairs. We tailor make each Property Management contract to suit the requirements of each individual homeowner and below is an example of our services:

Property Management

Ensuring there is always someone on the ground who can get access to your property should something go wrong is essential for peace of mind. We can be the sole key holder for your property and ensure your keys are in safe hands at all times.

Security: Our experienced tradesmen carry out an internal and external security and maintenance inspection monthly and are able to address immediate problems and resolve them immediately. Our inspectors check that appliances are working, including the toilets and waste systems, and we check for leaks, storm damage and any pest infestation.
Keyholding: Secure holding of your property keys.
Incoming Owners and Guests: We will ensure that when you arrive all the appliances have been turned on including hot water, fridge freezer etc and fill your fridge with basic food items if needed.
Information Service: Prior to and during your stay, we can supply you and your guests with the latest information on local events and places of interest to visit.
Office Facilities: You and your guests are able to receive faxes and E-Mails at our offices.
Representation: We can help you in dealing with local utilities and other suppliers.
Interior Furnishing and Design: We will be pleased to recommended suppliers who will offer furnishing and decorating services for your home.
Postal Collection: We will collect post on your behalf and forward it to your home address if requested.
Special Occasions: We will arrange flowers, gifts or special events to make your stay memorable.

Property Maintenance

Our team of experienced and qualified tradesmen will attend your property. Whether this is for general maintenance, decorating or home improvements, our staff are always on hand. Should you need any repairs in an emergency, we can be reached in order to make the necessary arrangements.

Where specialist expertise is required, our bilingual staff will supervise local technicians. We pride ourselves on traditional values of personal service.

Electricians: Fully qualified for all installation and maintenance work.
Plumbers: Trained in all aspects of water supplies, solar panels and repairs.
Painters and Decorators: From complete house painting to smaller projects, internal and external, including all the latest techniques of decorative finishes.
General maintenance and building work: Carried out under the direction of our Maintenance Manager.
Swimming pool maintenance: General pool maintenance as well as servicing/updating pool equipment.
Air conditioning and heating services: Installed and maintained.
Security systems: Installed and maintained.
Gardening: Including landscaping, watering and pruning.
Housekeeping and Cleaning Services: Available seven days a week and carried out to our Gold Standard.

Holiday Rental

Letting out your property as a short-term or holiday rental can significantly increase your income, particularly if your property is located in an area as cosmopolitan and desirable as South Crete.

CH Property Management knows that having professional holiday property management means you get the peace of mind knowing that your property is safe, well-managed, and kept meticulously clean and repaired. We have a range of services to suit individual needs.

Airport collection & delivery
Meet & greet at your property
Choice of Welcome Packs
Pre-season comprehensive clean and set up
Beginning of Season Pool Commissioning (optional)
Mid-Stay Linen change and mini-clean
Changeover clean
Laundering of bed linen and towels (on or off-site)
Linen hire (optional)
End of season clean and storage of outside furniture
Daily, Weekly and/or Winter Monthly Pool maintenance programme
End of Season Pool wintering and/or emptying
Garden Rescue and maintenance (all Equipment Supplied)
Appliance periodic checks
End-of-Season Spot Decorating (optional)
Meter Reading Service
Daily Maid service available (by special arrangement)
Car Hire arrangement at favourable rates

Our Packages

Standard Package

With this package you will have an inexpensive way of making sure that your property is checked on a regular basis so there will be no nasty surprises to await you on your next visit. This is an ideal package for second home owners and those wishing to rent their property on a long term basis.

Keyholder service
Free advertisemant of your rental property on our page under CHPM Holiday Rentals
Monthly inspection visits with full reporting via email
Monthly garden maintenance (size limitations apply)
Emergency call out
Annual spring clean(Annual Contracts)
Monitoring and balancing water condition of swimming pool
Weekly pool cleaning
Monitoring chemicals
Supply of chemicals and cleaning equipment(Optional)

Cost
A. Pool villa up to 90 sq mtrs – Monthly Cost: €50.00 Ex Tax. With an Annual Contract there is 10% discount
B. With Pool up to 30 sq mtrs – Monthly Cost: €100.00 Ex Tax. With an Annual Contract there is 10% discount

Silver Package

As Standard Package Plus…

Bill handling and mail forwarding
Accepting deliveries checking invoices and goods
Obtaining quotes and overseeing work
Welcome food basket – Silver standard
Cleaning pool surrounds
Cleaning outside kitchen and BBQ areas

Cost
A. Without Pool – Monthly Cost: €80.00 Ex Tax. With an Annual Contract there is 10% discount
B. With Pool – Monthly Cost: €140.00 Ex Tax. With an Annual Contract there is 10% discount

Gold Package

As Standard & Silver Packages Plus…

Arrival Clean included for the Owners
Appliance Check – Pre-season and end of season (A/C Units • Central Heating Boiler • Solar Heating • Kitchen Appliances)
Welcome food basket – Gold standard
Meet & Greet the owners
Weekly garden maintenance in season
Twice a month garden maintenance off season
Cleaning of Pool Surrounds • Pool Furniture • Outside Kitchens and BBQ’s
Car hire arrangement
End of season clean including poolside furniture and storing away on premises
Filling and emptying the swimming pool pre-season and end of season
Obtaining quotes minor repairs and maintenance up to €50 included (limitations apply)

Cost
A. Without Pool – Monthly Cost: €150.00 Ex Tax. With an Annual Contract there is 10% discount
B. With Pool – Monthly Cost: € 200.00 Ex Tax. With an Annual Contract there is 10% discount

Platinum Package

As Standard, Silver and Gold Plus…

Minor repairs and maintenance up to €100 included (limitations apply)
Welcome food basket-Platinum standard
Pre-season OR after season spot decoration (Annual Contracts)
Basic pool machinery maintance pre season OR after season (Annual Contracts).
Monthly car check & arrangement of car service
Twice a week linen change and mini clean
Daily water testing and balancing in season
Daily pool cleaning in season

Cost
A. Without Pool – Monthly Cost: €280.00 Ex Tax. With an Annual Contract there is 10% discount
B. With Pool – Monthly Cost: €380.00 Ex Tax. With an Annual Contract there is 10% discount

Business Package

This is a custom made package for home owners who are renting their property as a business. We will design a package to suit the needs of the individual property and your guests. You can reduce the worry associated with running a rental business knowing that your property and guests are being well looked after to the highest standards.

Below is a list of suggested services. You can contact us for further information and extra services.

Keyholder service
Inspection visits with full reporting via email and/or Fax
House clean and air circulation
Annual spring clean
End of season clean including poolside furniture and storing away on premises
Emergency call out
Security Services
Free advertisement of your house on the CHPM Holiday Rental page
Garden maintenance
Monitoring and balancing water condition of swimming pool
Pool cleaning
Monitoring chemicals
Supply of chemicals and cleaning equipment
Cleaning of Pool Surrounds • Pool Furniture • Outside Kitchens and BBQ’s
Filling and emptying the swimming pool pre-season and end of season
Bill handling and mail forwarding
Accepting deliveries checking invoices and goods
Obtaining quotes and overseeing work
Appliance Check – Pre-season and end of season (A/C Units • Central Heating Boiler • Solar Heating • Kitchen Appliances)
Meet & Greet the guests
Hosting and catering private events (e.g. birthday parties)
Baby sitting services
Car hire arrangements
Arranging Laundry

Form

Because every property is different, we have structured a range of additional services that are available on request. Once you are signed up for our Property Management services, the following property maintenance services can be arranged at any time.

We provide a tailored service to suit any owner, starting with our standard package and going through to our Platinum Package, or alternatively we can provide a package that most fits your needs. Whatever you need from furnishing your home to building quotes we are more than willing to assist.

Each of our clients has their own specific requirements, we are flexible enough to adjust the services accordingly, therefore we can add some of the optional and additional services, until the clients specific requirements are met. We also provide the option of charging per hour for our services if you do not want to use our packages.

- take the business of owning, buying, renting and selling property in Crete very seriously. We value and respect all our customers, whether they are homeowners, tenants, holidaymakers or homebuyers.

- are committed to help you avoid any hassle or worry associated with owning, renting, buying or selling a property here on Crete, by being a reliable and trustworthy provider of property management, rentals and sales services.

- appreciate that everyone has different requirements and so we’ll always treat you as an individual and take time to listen to you and understand your particular needs.

- promise to keep you regularly informed about the status of your property or rental home and any transactions you have with us, by communicating effectively with you online via email and through our interactive web site.

- will always do our best to make sure you receive the highest level of prompt service and courteous customer care, whether you’re visiting your holiday home, living in or staying in one of our rental properties, or buying or selling or selling a property through us.

Contact

Our Offices

Tympaki - 70200 Crete - Greece

Office Phone: +30 28920 52522
Mobile Phones:
Pela (Greek, English, German) (+30) 697 6699033
Georgos (Greek, English) (+30) 695 300 4642

Agia Galini - 74056 Crete - Greece

Office Phone: +30 28920 52522
Mobile Phones:
Pela (Greek, English) (+30) 697 6699033
Heike (German, English) (+30) 693 7837996

Welcome to Creta Houses – Property Management and Rentals

We know that having professional holiday property management means you get the peace of mind knowing that your property is safe, well-managed, and kept meticulously clean and repaired.